Returns are processed in 10-14 business days and refunds can be expected 5-7 business days after processing.I was having issues with my macbook so I took it to be looked at. No printer Show your digital return code at an eligible USPS location and theyll print a shipping label for you. Ship your items with the prepaid shipping label that well email to you to print at home.I mentioned to a friend that issue I was having and with a little research found that it was a battery issue, a new battery was purchased and installed and the problem was fixed. I elected not to pay the $600 and to pick up my computer. I got a call stating that nothing worked and that it would cost $600 for the computer to get sent off to be repaired. I was fine with them doing all of that as long as I could get the computer to work again. I was told they would try to force the updated iOS, then I got a call stating they would have to completely wipe the computer and reinstall the iOS.What is the return policy for pre-order products. They will never receive my business or my recommendation ever.We aim to deliver the best buying experience on the internet. Not only did they misdiagnose my computer they didn't even try to fix it. So I paid the diagnostic fee for absolutely nothing. The items I even had in my trash bin we're still and my trash bin.
![]() How Long Does It Take For Simply To Ship Items Mac Could NotWhile waiting for Austin to replace my battery, I became aware of other customers complaining about the increased pricing of the replacement battery for the 6S. Apple Support even arranged the appointment in January for me! When I arrived, I was impressed by the professionalism of Preston, the store manager, and Austin, the tech. I called Apple support and was approved for the extension due to the fact that it was not my fault that my local Simply Mac could not get to me by the end of the year due to the overwhelming demand on that store’s staffing. Postal Service.Simply USB-C Multiport Adaptor - Space Gray. Non-perishable items ship First Class via U.S. The increased price is still a screaming deal compared to buying a new phone!! I have always had a good experience at my local Simply Mac due to their patience and expertise and witnessed the same to other customers in the store.The cost to ship your fresh seafood is based on how far it needs to travel from Cape Cod. My local Simply Mac made ALL those calls to inform customers, but they didn’t take responsibility to follow through by making ONE call to Apple Support for an extension to receive the promotional price. Sort of a kill-the-messenger type deal. Check it out now.I would be giving simply Mac a five although there was some confusion towards the end when I was checking out. New from Twelve South, the SurfaceSnap keeps your desk neat and tidy while keeping your cables easily accessible with an elegant and polished look. Flat Out Gorgeous Cable Management. So I just hope but there is nothing wrong really with this paperwork trail.Me and my daughter have done business with simply Mac and have never had a problem before. Something had to be late somewhere or another corporation can get that information. But there’s always that thought in the back your mind of what could happen and where did it go and how did it get to you. But I did no such thing.The manager that helped me was very kind yesterday and said that he would take care of it for me. After you create and confirm your trade, Phobio sends you a shipping kit containing all the necessary materials.Another concern that is still outstanding and in my mind is that on the 22nd I received mail through email or a computer that it said that I ordered through them. But all in all they got taken care of.How long does the trade-in process take. ![]() And I needed to wait for the manager to get my $40 refund.6) waited for far too long to finally get to a manager behind a register. He checks on it and sees they actually can't fix it and that I need to take it to Burford Ga to get it fixed. I get a text to come pick up the device.5) go to pick the iPad up, sign in for service, greeted by someone that has no idea why I am there. Total failure on Simply Macs part. No drive to Buford Ga necessary. You're an Apple service center, do better.*If you need to call a customer back when you cant fix something, maybe the manager should have some idea of what happened instead of being a gloried cashier with no clue whats going on at your own business.You're an Apple service center, do better.*Customer upset? walk the customer to another area away from the busy counter so to minimize other customers hearing how much you suck as a repair shop.**updated I called Apple and they had me email them proof of purchase, and for no charge removed the lock from the iPad. I ask that the employee tell his manager whats going on so I don't have to keep explaining myself as I am already getting upset at this point.7) I advise the manager to keep the money and apply it to some employee training, and I re-verify with the original employee that I need to drive to Buford Ga for help, he says yes and I thank him and leave.*Get some idea of what you can and cant fix so you don't tell the customers wrong, make them wait a couple of days then figure out you cant help. He has no idea why I am there, and his employee clearly never said anything to him about what I am there. They sold me a 2017 MacBook Pro with a Touch Bar, and I didn't know this until a week later. I explicitly stated I wanted a 13" MacBook Pro 2018 with the Touch Bar. I purchased, what I thought was a 2018 MacBook Pro. Rental property software for macThe reason I can’t give a 5 star review is the length of time it took to replace my battery. Perhaps it is time to switch back to Microsoft.The staff were all pleasant and very professional. As a matter of fact, Microsoft has made significant improvements on their products. The next time I need to purchase an Apple product, it will not be from this store. I did hear one of the staff tell another customer there was only one person working in the back, so I understand that there is a limit to how quickly things can move. If I had known this going in, I would have planned my day differently. Instead it seems like my appointment was only the window of time in which to drop my phone off as I was asked to come back in a little over 2 hours. I thought that meant I could expect my iPhone to be worked on at the time of my appointment. Took it here and they ran their diagnosis via the machine and told me my microphone was failing, my speaker was failing, my vibrate was failing, and a few other issues. Also the home button wasn’t working. Every employee I encountered was more professional than I expected and didn’t try to sell me anything I didn’t want, which I appreciate.IPhone 7 Plus speakers stopped working and super faulty and glitchy. That said, my phone is working perfectly now. Also, I knew all those parts wouldn’t be just failing.I went over to the ufix we break third party repair. This phone was bought a few months ago and I hadn’t dropped it so I was extremely frustrated.
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